Wednesday, August 8, 2007

First day in Junior school

We completed admission formalities at the school office and trudged up the steep climb leading to the Junior school. The weather was heavy with gloom, as was the case in all the subsequent years too on school joining day. The school building was built of huge square cut silica stones, colonial style. There were occasional cemented intrusions on the façade courtesy the Inspector of Works, Indian Railways. The arched grey classroom windows were highlighted by red brick lattice work over the top. The boundary wall of the school also accommodated an amply spaced ground space dotted by oak trees. This ample front yard was prohibited for the students for some unknown reason. The entry to the portals of Junior School was simple, three steps that lead to a landing which was again a small step away from a covered verandah. From the verandah through, into the dimly lit interiors. I was left by the leg, so with some prodding from Mom, put forward the right one across and into my new world. My heart was a churn of fear, trepidation and overbearing loss. It felt as if I had left a few things behind in just getting here. I turned back to look down at the path behind, and the few steps that would have taken me back outside again looked so impossible. Shubha chechi walked a few steps ahead, greeting all and sundry, while I took in the surroundings. The walls had just received a whitewash, with a red band separating it from the three feet high blue paint coming up to meet it from the base. The smell was musty, of fresh paint, and curry, the last one coming in from the kitchen at the far side. The clock straight opposite the entrance thudded 11:30 AM, perhaps in acknowledgement of the companionship that I would provide it over the next three years. It turned out that extremely “fidgety” students would be asked to stand under the clock during evening study hours. It had two framed art pieces on either side. The first, an embroidered girl with a flowery basket in her hand, the other a solitary sunflower. Over the next 3 years I will have spent hours under the clock thinking about the artist who put together the embroidered girl. Sometimes thinking up elaborate stories etched back in time, behind its conception.

Pappa, went with Shubha chechi to one side of the corridor to enquire about what should be done next. I and Mom stood aside under the steps with the coolie who had already deposited the trunks up the flight of stairs. Mom used this opportunity to instruct me, “Be good and smart, don’t lose the handkerchief, greet your teachers………” Shubha chechi came in a rush, took Mummy’s hand and lead the charge up the stairs. They then disappeared into a hall that announced “Girls Dormitory”. Opposite this was the boys’ dormitory. The coolie had left my trunk, and tuck box just inside. Neat green counterpanes spread across ten horizontal rows of beds. Mrs. Thapa came sailing down one of the aisle’s greeting me with a business like smile “What is your name?”. My father answered “Manoj Kumar” with a strong malayalee accent. “Do you like this place?” She went on, and I responded with a polite smile. I will be in her “Cupboard”, she informed. This in short meant that she will be the keeper of my effects, distributor of cold creams, manager of my personal inventory and arbiter of dormitory discipline. Pappa was asked to take out my personal effects from the trunk and arrange them on the bed nearby. I was starting to notice other parents and kids by now, trooping in to a similar kind of welcome by Miss. Thapa and a few others. Some guardians were almost genuflecting before the “Cupboard” in charge. A few others were trying our beds by sitting on them and then sizing up the local powers that be for better beds and mattresses. The wards themselves were busy piling up stuff on the beds, while a few other parents indulged in small talk. Pappa, was bent over, counting every item, verifying and stacking them neatly and I was holding onto the wrought iron bed stand observing the goings on, around.

Miss Thapa, re-appeared, this time with a grim look and asked pappa. Are you ready? An older woman, looking heavy and matronly ruffled my hair and smiled down at me. She was Ramkali ayaji. This was again portentous. Starting from tomorrow, she will catch us in our towels outside the bath tub and even as she will be discussing little house hold matters with Santo ayah nearby, make a little pond like intrusion in her palm and pour smelly Amla oil clinically into it. She will then proceed to apply the same on our heads. In later days, I would routinely attribute my fast disappearing hairline to the lack of Ramkali ayah’s generous helpings of oil and her firm motherly hands through my scalp every morning.

The counting was brisk. Everything was strictly as per specifications. It had to be. It was all brand new. By next year though the quality of inventory will have suffered badly. It will not be as easy to explain off the dog collared shirts, the quick mended pants and the eroded green base under the tennis shoes. I could sense relief, when Mrs. Thapa approved the stock, asked us to leave it as is on the bed and took us around for a few introductions. Mrs. Singh looked through both of us, Miss. Saxena was warm and beautiful. Mrs. Sahni giggled at some joke which neither I nor pappa understood. Next stop. Headmistress’s office.

As we came out, we found Shubha chechi sharing details about her summer vacation with one of her classmates. Mom was looking on indulgently and she was glad that everything went well with us. We met the distraught Nag uncle outside. His son’s monsoon shoes were rejected by Mrs. Singh. It was not as per specifications. He then went ahead murmuring and was later seen making enquiries about the next bus to Mussoorie.

A thing that impressed me about Mrs. Bhaskar in later years was the personalized attention she would give to each guardian. In my case, she asked mom “did you brush up his knowledge about planets?” referring to the question I was asked during the admission interview. Then even as she was scribbling on some papers Pappa had put before her, “Shubha is a well behaved girl, you should be like her.” She then pulled out a list from under her glass paperweight and announced, “Manoj will be in Mrs. Mathur’s class, III B. You will have to see Mrs. Mathur and hand over the pocket money. It is already lunch time though, and they will have to line up for lunch at the bell.”

Sunday, August 5, 2007

Big Bang 2020: Birth of the Trillion Dollar Technology Megalith

Will it be the Web Services bellwether Google or Microsoft, IBM, HP, TCS, Infosys or a new entity we have not heard of as yet, that will breach the trillion dollar market capitalization mark? Will we have to wait till 2020 or will it be as early as 2015? Microsoft leads to race today as the world’s most valuable software technology firm with a market capitalization close to the $ 300 bn mark. Google has been the notional leader though, with its growth from the garage to $ 170 bn market cap within a decade. So will it be Google then?

Possibly, and possibly not. Google has rushed in to fill a void as a search engine pioneer and quickly grew into being a web services supermarket. It has you and me in its pocket. But does it have the rest of our known world, enterprise applications, infrastructure and the rest of the commercial software world eating out of its hands? Guess not, and but who are the leaders in this space? IBM, HP, Microsoft, TCS, Infosys, Accenture and their like. I will call them collectively as the “vendor” firms here.

I have theorized on this and I can say with a degree of confidence that the trillion Dollar Technology firm will execute significant hold on the consumer services as well the enterprise applications and technology markets. With organizations trying to evolve leaner means to succeed using technology as an enabler, providers will have to innovate and imbibe the global ethos completely. The Trillion Dollar organization will not be the so called “flat” organization of today, by its capability to execute from 30 different locations in the world. It will be truly global because, weaved into its 30 or more offices infrastructure will be a matrix based two dimensional or multi-dimensional excellence framework, across technologies, services, domains and functions, which will enable it to bring together a team across various geographies based on identified competencies to deliver on any project. It will not be like embedded work out of China, Software Engineering out of Ukraine and BPO put of India. This approach is not actually about going global, this is plain tactical and regional. It becomes strategic only when we can merge them into one seamless execution whole, leverage competencies from where they lie, and scale the model to a requisite size to deliver for a project.

With free float of all major currencies it is implicit that a correction will happen. Wage growth rates of companies that offshore will show a southward trend, while the same for vendor countries will see double digit growth annually. “Vendor” countries will see technology and infrastructure investments from “client” countries which will put an upward pressure on local currencies. Some of these inflows can be managed through macro economic policy making, but the days of nappy feeding technology exporters are far behind us. I will not extend this theory to conclude that outsourcing will stop. It will not. The “Vendor” countries will be the first movers still in the “level” playing field, because over the past 20 years of outsourcing they will have developed the scale and specialization to execute business out of any corner of the world qualitatively better and with a reasonable amount of value arbitrage. Enter then, the truly “Global Corporation”. By 2010, some major consolidation within the IT services niche will happen, and in-organic growth will see at the very least 2-3 IT “Vendor” firms breach the $ 250 bn cap mark.

Riding a parallel growth track will be companies like Microsoft, Google, Apple and a few others who will be doing great things with technology, wireless, web, robotics, bio analytics and generating newer revenue streams. Google and a few others will evolve newer ways of monetizing web assets that they have acquired judiciously over the years. Somewhere down the middle of this, the “vendor” firms, driven by growth pressures and shareholders will find themselves hurtling towards the technology leaders. The “quick on the feet” technology innovators will meet with the Globalization honchos. From the resulting big bang, one or perhaps two Trillion Dollar Megaliths will emerge, all encompassing, in your personal computer, phone, credit card, corporate networks and your grand child’s robot Barbie mate.

Interesting theory isn’t it? Meet me in 2020, and I will “I told you so” you.

This blog is also featured at http://mglunplugged.wordpress.com/

Monday, July 16, 2007

Great Indian Hustle?

How important are brands and their re-call for you? I did not consider it till the other day that Brands are like people within your homes. The well behaved ones merge seamlessly within the household setting bringing back better top of the mind recall. The problematic ones linger in memory as mistakes or the ones that you fell for with dire consequences. I recently brought the second “Samsung” in my house. The first one a TV has been a work horse, patiently taking in the rigors of movement from Trivandrum to Pune to Chennai. The second one is an Air-conditioner. On hindsight, what reaffirmed my decision to go for this particular AC brand (besides the aggressive pitch of the salesperson, who probably knew as much about air conditioning as me), was the good that I associated with this person called Samsung, a mute spectator who has jovially switched off and on to my commands and catered to all my television centric whims and fancies without a trip to the service center or a call to its call center. When I go shopping for a DVD tomorrow, the shiny flat thing with Samsung written on it will shine brighter than other brands on the shelf.

How does good experience foster brand loyalty? The concept is simple, yet there are thousands of companies, spending billions of dollars in advertising revenue without understanding this simple truth. Take the example of Reliance. I had an allergy for this business group. But then Reliance is what it is, all encompassing and inevitable. I realized this when in my last job, the company offered an official Mobile connection from Reliance. I asked if their were other options. They said no. So I ended up being a Reliance user despite my reservations. To compound matters we also took a Reliance WLL phone at home (that one-number-talk-time-free-carrot did me in). The corporate service was functional, anyway I was not at the receiving end, my company was. On the personal connection side, the sales guy duped us (apparently) by asking for a deposit of Rs. 1,000/-, which was not reported in their books. As usual getting the deposit back was a nightmare and we still haven’t got it. Then the experience of going to pay bills to a Reliance Shop was another nightmare. The Reliance world shop was like a fish market. The guys manning the helpdesks were a verbally abused lot. Customers were furious for being over-charged, their connections being cut, their bills not being posted, the general service and attitude of the service staff and what not. Since the bills were shooting through the roof, we decided to switch to BSNL. Letting a client go is an art, and the interpretation from Reliance’s side of this art was to have their manager talk to me and throw some discounts at me, when the basic reason why I wanted to leave was the loaded perception that “you guys have cheated me”. Now who in the world likes to be cheated? “Being conned” is a very infuriating feeling, because i have to admit implicitly to myself that I was foolish enough to let that happen. Tell me, which discount will address this grievance. The postscript of the story is that when I “switched” the bills came down by 50%.

When we moved to Chennai, we decided to go TATA. Now TATA is an institution known for its steadfastness and values driven way of doing business. We ordered two offerings from them, the DTH service and the internet service. The internet service does not work for 12hours in the evening, although the scheme that I subscribed for is “Un-interrupted broadband connection”. What is worse they waived off the installation charges when I shelled out 4 months of payment in advance for the connection. Now I want to opt out, but they promise to fix the matter time and again to no avail. The DTH service was another scam that I gleefully walked into, once again. They offered 4 months of free service if I booked on that particular day through a credit card online. I did it, and am yet to receive the DTH box, or any call back from them despite it being more than a week since the booking was done. I called up their call center today, and the manager lady their amidst profuse apologies politely tells me that it actually takes a couple of weeks to deliver the box, and that the sales guy who spoke to me had mis-guided me. What a manager!

I stand on the rooftop and yell to the service providers in the India of today, “Here I am the average gullible, keep it simple, non-intrusive customer who will pay for anything though my nose, if you show value and get me hooked by the quality of the recall…..” there seems to be no takers……Scams are all about doing the “one trick pony” thingi multiple times with different people within a specified period of time before the word spreads out and you are put to task by the market……….I am wondering “Is this the great Indian Hustle?”.

Saturday, June 16, 2007

School Memoirs - Admission Time

My early remembrances of the gloomy little stop was of a dilapilated building just opposite to where the bus-stand was. The fog was so thick that one could see just 5 metres in either directions. Pappa was his nervous self and i could see that Mamma had dutifully imbibed it. He went about getting the huge black trunks down. Two coolies in their typically rugged pahari outfit and cap came running from nowhere. There was just another parent-student set that got down from the bus. Her parents were having a loud argument Bengali about whether they should have come here one day in advance. Shubhachechi was with pappa, her efficient self, helping him unload the trunks and the bedding. The tuck boxes which were filled with dry fruits, chocolates, pickles, Ghee and other kick knacks were the latest, but pleasing additions to baggage clamor that i saw stacked neatly before me. The dim gas light across the far end of the street was Guptaji's shop. At the other end was lalaji's, or as we would later call it Lalaji's laddoo ki dukaan. Opposite the Lalaji's shop with the trademark red post box outside it, was the Post office. This was Jharipani.

Mummy and Pappa talked about in whispers as if the fog would carry along their conversation to the hard nosed wannabes in the school and their children would be denied admission. Yes, they could be denied admission, still. Every little clause in the school prospectus threatened the parents with extraordinary action if not adhered to in letter and spirit. Pappa turns and walks off into the fog towards the lalaji's shop.

Shubhachechi gets busy again, this time with Mummy, running down the list of all the things that will be asked by the dorm mistress. Mummy shivers as she goes through the list, with nervousness. I gingerly sit down on the cold concrete bench in the bus-stop. A coolie comes scurrying back from the edge of my visible world through the fog this time un-wrapping the towel around his waist and then tying it around his head. Pappa appears behind me, gives me a scornful look that makes me stand up and grab onto my tuck box and walk behind the coolie, all in reflex action. We were going to stay at Lalaji's for the night.

It was to be a bi-annual affair. This was the second time for my parents though. They came the previous year to admit Shubhachechi to the school. This year i had made it to the hallowed portals of this institution called Oak Grove School. The name was announced with a ring to it, back in the Railway offices as the proud parents recounted their experience to their less fortunate colleagues about the trials and travails of having their wards at Oak Grove. This time however, Mummy and Pappa did not allow me bid definitive good byes to my young buddies back home. They were not too sure. Their second born had everything going wrong with him. He got through the examinations on the special consideration that her sister was in the school already. They anticipated something to go wrong at the last moment this time too, which as it turned out was closer to a premonition. The count of the underwears ran a number short than what was prescribed in the prospectus, and pappa had to pinch my behind real hard to have my attention diverted from the finger in my nose, as i was being introduced to the headmistress. So here they were, after having taken the bumpy bus ride to Jharipani. Other parents with their children had decided to stay back at the base camp in Dehradun as per convention and practice. They will start early in the morning and get their wards admitted to school and walk away into the fog, with relieved but tearful contenances. Mummy and Pappa decided to come a day ahead and get over with my admission first early in the morning, such that they can then go about tackling the easier part, Shobachechi's admission.


Monday, March 19, 2007

Namesake

That one scene did it….towards the end of the film when Ashoke walks with his 4 year old along the rocky ridge that invades out into the raucous ocean and says “Remember this moment for a long long time Gogol, that we had walked out to a place where the land had ended and we had nowhere to go” The angst captured in that shot welled up my eyes. When they are gone, we usually remember our parents from such ideal snapshots of life, the words that they had spoken on the side, that comment made within the moribund household setting, but that which brings with them a flood of memories which inundates you for the rest of your life. Knowing her oeuvre, this form of cinematic magic is not unexpected from Mira Nair.

Namesake is an episodic canvas that beyond all, tries to recreate the strands that tie us to our roots and home. Although the subject in this particular case is of a Bengali family struggling to find its moorings in the America of the 70’s and 80’s, the story itself is universal. But no tale is complete without a set of characters that nuanced and scripted out eminently. Ashima (Tabu), the typical Bengali girl in from a culture conscious Kolkata household of the 60’s, who simply waltzes into a marriage because she like her prospective groom’s shoes. Ashoke (Irfan Khan) the studious, gentle and lost-in-the-worlds husband who together with his wife built this poignant strand of understanding between themselves and who, as a father could not be more expressive than being able to present his son with a book on Grad day. This is too close to life. We have seen and known so many people, parents of our friends and relatives, who continue to be that invisible rock without anyone ever noticing it. Ashoke’s exit midway in the film, was a script written by himself, understated, very much the way he lived his life. The subsequent turmoil tit wrecks on the Ganguli’s and the evolution of Gogol (Kal Penn) as a person is captured immaculately. The scene in which Gogol visits his fathers pad in Ohio after his death and sees the bed undone, the way it was when he left it for ever, is a blowout. The old memories come flooding by, this man who has given you this world has after all just lived like a shadow and for the last proof of his existence you have the bed which could still have that residual warmth, that you never could partake during his lifetime….....

If to write a book, Jhumpa Lahiri has woven a surfeit of emotions into words, Mira Nair has accomplished the almost impossible task of bringing the characters to life and making them live their parts. “Gone with the wind” on celluloid does not look as impressive as the book itself, because it is this sense of empathy stirred up by cinematic elements, it lacks. In this Mira Nair/Jhumpa Lahiri epic, if the book weaves it, the movie creates it.

Jarring Notes: Why did Gogol and Moushumi (Zuleikha Robinson) break-out into an impromptu jig during their Suhaag Raat?

A must watch. Brilliant performances from the cast Tabu, Irfan Khan, Kal Penn (he should be getting more than just ethnic two bit Hollywood roles to play now), Zuelikha Robinson and Jacinda Barrett.

Monday, March 12, 2007

Movie Review: 300

The battle of Thermopylae. 300 Personal Bodyguards of King Leonidas I face the powerful half a million strong persian army. "Come get them (arms)" Leonidas tells the messenger that Xerxes dispatches in the hope of an arms surrender and a pre-battle truce, as the two armies meet along a mountain pass where "numbers count for nothing". Historical accounts tell us that Leonidas took his personal body guards to the battlefield because Spartan customs did not approve of a mainstream army being engaged in war during the auspicious festive season. As per historical accounts 2 people survived that war. Hollywood, with its well known potential of casting to celluloid the most heroic of stories, had not stumbled across this story yet and one wonders why. When it finally discovered it, courtesy a Novel written by Frank Miller, it told this story....and how...

First things first welcome to a genre where post production work takes over more time and effort than it takes for the film to be canned. Every effect is larger than life, and where it departs from a Matrix or a Jurassic park is that visual technology is embedded into each and every nuance and expression in the film. In order to tell this story larger than life, Zack Snyder has taken the movie frame by frame, touched up every facet of the character, the background the score and the camera angles with post production genuis. So if you see the pectorals of King Leonidas (Gerard Butler) twitching even as he screams "This is Spartaaaaa", you will not be surprised that it takes little more than his exertions to twitch them in that particular way. So for us it looks like a whole new canvass because there is no "this is celluloid" and "this is animation" speculation. It is all one seamless whole.

That said, the film presents dollops of gore and graphic violence to the unsuspecting audience. The "special effect" feel though takes some sheen off the gruesome battle scenes. Creditably, just when you feel that the bloodletting is getting to you, the screenplay seamlessly integrates the confrontation of the political establishment and the Queen (Lena Heady). I thought one particular aspect of the screenplay was dubious and meant more to tintillate than anything else. That was the Queen submitting to the scheming minister (Dominic West) as his price for supporting her proposal of sending back-up troops for the King (was she just Blonde, one would think...ha ha ha). The depiction of Xerxes and his kinks were too close to the comic book barbarian villainy that we have grown up on. But one can forgive Zack Snyder for that. Why?


This is a pathbreaking movie. A must see for adults. Great Performances. Greater post production work. Huge canvass and a very very well told story. If Ved Vyas were alive today, he would have asked for an appointment with Zack Snyder to discuss the "script" for "Mahabharata". It is about time...

Recommended sources of knowledge about Sparta and King Leonidas

Wednesday, February 7, 2007

Books and Leisure

As a school-going child the Amar Chitra Katha (ACK) was the best gift anyone could give me. Over time, by applying various techniques like coaxing, crying, behaving well, throwing tantrums, i managed to build up an enviable collection of these comics, courtesy my parents. Stories that unfolded before me through those illustrative pages were that of Nal Damayanti, Shakuntala, Bhagat Singh, Rana Pratap, Prithviraj Chauhan, Dashavtaar, Tulsidas, Subhas Chandra Bose. I am not so sure if kids today grow up on this staple diet. If they do not, they are sure missing a very very exciting part of childhood. As i started exhausting my read list of ACK, somewhere in the early 80's came along Tinkle. That was a rage again. Kalia the crow, Supandi and other characters are still fresh in my mind. From my fellow brethren in boarding school, we borrowed stuff like Chacha Chaudhri, Mandrake, Phantom, Flash Gordon, Superman, Spiderman, Asterix, Tintin et al. (all these were a strict no-no for my parents). Chacha Chaudhri and Sabu were hugely popular characters and the guys who brought them to the boarding school after vacations, were assured of king size treatment through the term. Hmm...where did we leave this all behind.
I remember my Mom buying me books like "Stories from the Ramayana". That was a illustrative book, but had long paragraphs of text, which me and my sister lapped up furiously. Mahabharata followed, we read it again and again. Taking a cue, she next brought a collection of
"Bhakti" short stories. That one misfired. Because, we had by then taken up regular visits to the school libraries and had started discovering very well packaged pictorial story books, Cindrella, Alice in Wonderland (i never liked this story), Oliver Twist, Treasure Island, Three Musketeers, Don Quixote. For me the smell of Victorian England still is similar to what a Charles Dickens hardbound library volume smelt like, the first time i borrowed it from the library. When we started raising our bar higher on the classics side, we stumbled across works like "Great Expectations" ( i never completed this book). Time for another inflection.
Asterix made a comeback, along with Enid Blyton (Famous Five). Nancy Drew, Hardy Boys followed. I was in standard 7th or 8th then. Still, coming back for vacations from the boarding school, i used to randomly borrow the ACK from the kid nearby (if the possessive brat refused, i used to appeal to his/her parents good offices). The ACK affliction remained, although it was embarrassing to ask my parents to buy one for me. So, at school it was detective stories, Nancy Drew, Hardy Boys with an occasional Agatha Christie thrown in. At home it was either the epics or the venerable "Statesman", "Amrita Bazar Patrika" or "The Illustrated Weekly of India", that my Dad subscribed to. Amrita Bazar was fast, the modern day tabloid, while the Statesman was an institution. Staid, and with a stiff upper lip. Thus started my involvement with Newspapers. From then on the floodgates really opened up, R.K Narayan, Sidney Sheldon, James Headly Chase (with the paper cover atop the book for obvious reasons), Harold Robbins, Somerset Maugham, Charles Dickens (revisited), Maxim Gorky, Ruskin Bond, The Bronte Sisters, Anton Chekov, DH Lawrence, Leon Uris, Robin Cook, Kahlil Gibran, Mulk Raj Anand we read anything that we could lay our hands on. Those were good good times.
The second inflection point was when i was doing my graduation. Politics, Biography, Espionage, History, Trivia, Sports, Movies and the Mystic started appealing. Even if it was fiction, something as staid as Ayn Rand occupied prime space. That was the time of unlearning everything that the politically correct NCERT text books taught us in school. So, be it the World Wars, The Battles of Panipat, The Mughal Rule, Henry the VIII, Anne Boleyn, King Arthur, Hitler, Ceasar, American War of Independence, i saw everything in a new fleshed out version. Newspapers were slowly occupying a greater "Top of the mind" what with political tumult of those times, and the articles of Arun Shourie, MV Kamath, Ashok Mitra, Vir Sanghvi, MJ Akbar, Nihal Singh, DN Bezboruah (the editor of "The Sentinel", the local english newspaper i read in Assam"), Kuldeep Nayyar et al. The mind was in a churn and all of these journos really shaped the political thought process that was shaping up. With Bofors, Reforms -Part I, Mandal and other key political debates raging at that time, it was goodbye to that fantastic old world of books. I took to current affairs magazines and tabloids, as they came. Then, MBA happened. So Philip Kotler, Tom Peters, CK Prahalad, Harvard Business Review and others occupied center stage. And then there was the sermonising world of Stephen Covey. Like everything that has to do with business, i thought that this posturing was skin deep, meant to motivate so called "out of depth" wannabe achievers. I did not spend money on a single such "self help" books, and i still believe that Economics is a nuanced science and Management is an art that is intuitive which challenges you analytically and emotionally. Rest is theory, which is useful, if you can select what will best suit you for a specific decision scenario. What is left is just baggage and balderdash.
Ok, so the world of books are a distant memory these days. Once in a few months, we visit our friendly neighborhood "Crossword" store and try to relive the past. When we come out, we leave that past behind. BTW, i found an ACK at "Crossword" with its seal broken, that was "Rana Sanga". Had fun reading through it. I cannot wait for my daughter to grow up so that we can together embark into the exciting world of ACK, once again.